"Hogarth's Academy Support Young Learners"

“Hogarth’s Academy Support Young Learners”

“Hogarth’s Academy Support Young Learners”

The new management team have been selected for Hogarth’s hotels first hotel take over experiment. hogarths hotel in Solihull, The west Midland best loved hotel has selected 9 members of the hotel team to run the hotel for 24 hours and take over the roles of the department managers, as part of The hogarths Academy of Hospitality and Service.

During the 24 hours the young team of learners will be supported by the managers at the hotel who will for that day swap roles, and become the staff members for the day and go back to the floor.

The team had been in competition with two other teams who took part in the Academy’s customer service day held this week at hogarths Solihull. The aim is to encourage younger team members who are still deciding on career options to look at Hospitality as a possible career. The first candidate chosen was Charlotte who will take up the position of General Manager for the day, in turn Charlotte selected Sean as her Deputy and Alex, Ellie, Jack, Jon, Erin, Morgan as the department managers.

Steven Quick Group Operations Director for Hogarth’s Hotels and Restaurants, who ran the Customer Service course commented on the hotel take over.

It is our pleasure as part of the hogarths Academy of Service and Hospitality, to open up the hotel for a day of learning, seeing young people take part in such a forward thinking program is very exciting. The takeover will take place in the next few weeks and will see the team, make decisions in the running of the hotel and to look at future events, that can be put on. They will be totally in charge of customer service and delivery of customer care on the day as well as the smooth running of the hotel from breakfast through to closing time.

 

The hogarths Academy, has been set up to raise the profile of hospitality ad to encourage people from all walks of life and ability to look at hospitality as a career option.

 

 

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